Richmond: 604-273-8868
Burnaby: 604-570-0766
Business Sale: 604-273-5667 (Option 1)


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Credit Card Payment

Currently, we accept the following credit cards:

  • VISA VISA (Canadian Issuer)
  • Mastercard Mastercard (Canadian Issuer)

Upon receiving your credit card order, we will verify your personal information as a part of our fraud detection measures. During verification, the total order amount on your card is pre-authorized (held), but not charged.

To avoid delays, please fill out your full name, billing address and shipping address exactly as registered with your card issuer.

Typically it takes 1 to 3 business days to complete your order after verification. For custom computer order: 4 to 5 business days. It may be possible to expedite your order; please contact sales team at 1-877-278-5667 with your order number.

When your order ships or is ready for pickup, your card will be charged and a notification e-mail will be sent to you with applicable tracking number(s). If a product is back-order, your order will be held and we will notify you by phone or by email.



Online Bank Payment


STEP 1: Register for a Customer Account

Register for a customer account at our Registration Page to obtain a 7-digit Customer ID

Once account is created, you will receive an e-mail with your Customer ID. You can also view your customer ID when you login to your account and select "Modify Profile".

**Note: Your online bank payment account number is the last 6-digits from your A-Power customer ID.



STEP 2: Setup A-Power as Your Payee in Online Banking

Currently, we accept online payments through the following financial institutions:

If you do not have access to online banking, please contact your financial institution for more information.

If you already have access to online banking, login and select the "payment" option, followed by the "add a new payee" option.

Search for "A-Power" in the company name field. If your search is successful, select "A-Power" as your new payee and continue. Attention BMO Customers: our payee name with BMO is "A Power" (with no hyphen)

You will then be prompted for your Account Number, your account number is the last 6-digits from your customer ID.

Once you have successfully added "A-Power" as a new payee, you are ready to shop online.

Note: All Credit Unions within BC, Alberta and Saskatchewan are eligible for Online Payments.

List of all Credit Unions in BC here.



STEP 3: Select Online Bank Payment in Checkout

After you have added all your purchases to the shopping cart, select "Checkout".

For the payment method, select "Online Bank Payment"

Once you have confirmed your order information, select "Submit Order" but you are not done yet.



STEP 4: Make Your Payment Online

Sign in to your online banking.

Select the "pay a bill" or "make payment" option, choose "A-Power" from your payee list and make the direct payment according to the total amount on your order.

Your financial institution needs 2 business days to remit payment to us. Once we have recieved payment, it takes 1 to 3 business days to ship or ready your order (4 to 5 days for system orders). It may be possible to expedite your order; please contact sales team at 1-877-278-5667 with your order number.

When your order ships or is ready for pickup, notification e-mail will be sent to you with applicable tracking number(s). If a product is back-order, your order will be held and we will notify you by phone or by email.



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